Refund Policy

1. Who we are

This policy applies to purchases of Loveley Desk, sold by Loveley desk.

2. Refund period

You may request a full refund of your most recent payment within 30 days of the order date, including if you simply changed your mind. Refunds are issued to the original payment method.

3. How to request a refund

Our orders and payments are handled by Paddle, our payment provider and reseller. To request a refund:

• Visit paddle.net and look up your order using the email address you paid with, or
• Email us at info@loveleydesk.com and we'll arrange it with Paddle for you.

Once approved, refunds are normally processed within a few business days, though your bank may take a little longer to show the money back on your statement.

4. Cancelling your subscription

You can cancel at any time from Settings → Billing. Cancelling stops future renewals and keeps your access until the end of the period you've already paid for. Cancelling on its own does not create a refund — request one as described above if you're within the 30-day window.

5. Paddle's own policy

Paddle is the Merchant of Record for all our orders, provides customer service inquiries and handles returns. Paddle's Refund Policy and Buyer Terms also apply to your purchase. Nothing in this policy limits any refund or cancellation rights you have under the law where you live.

6. Questions

Email info@loveleydesk.com and we'll help.